:root{--ink:#27242a;--muted:#827c82;--paper:#f7f4ef;--white:#fffdfa;--plum:#574653;--plum2:#342e37;--sage:#879083;--gold:#c6a87a;--line:#e8e2db;--serif:'Noto Serif SC',serif;--sans:'DM Sans','Microsoft YaHei',sans-serif}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font-family:var(--sans);font-size:14px}button,input,select{font:inherit}button{cursor:pointer}.hidden{display:none!important}.auth-shell{min-height:100vh;display:grid;grid-template-columns:1fr 1fr;background:var(--white)}.auth-art{min-height:100vh;padding:38px 7vw 40px;color:#f7f2eb;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden;background:radial-gradient(ellipse at 78% 27%,rgba(185,163,131,.26),transparent 35%),radial-gradient(ellipse at 11% 86%,rgba(136,131,120,.2),transparent 40%),linear-gradient(145deg,#302b34 0%,#473c49 57%,#5e504f 100%)}.auth-art:before,.auth-art:after{content:'';position:absolute;border:1px solid rgba(231,214,184,.16);border-radius:50%;width:520px;height:520px;right:-230px;top:17%;box-shadow:0 0 0 28px rgba(255,255,255,.018),0 0 0 70px rgba(255,255,255,.018)}.auth-art:after{width:310px;height:310px;right:-120px;top:28%;box-shadow:none;border-color:rgba(231,214,184,.1)}.wordmark{display:flex;align-items:center;gap:12px;position:relative;z-index:1;font-family:var(--serif);font-weight:600;font-size:19px;letter-spacing:.1em}.wordmark small{display:block;font:500 9px var(--sans);letter-spacing:.28em;opacity:.62;margin-top:5px}.mark{display:grid;place-items:center;border:1px solid rgba(220,199,159,.7);color:#d9c59f;width:37px;height:37px;border-radius:50%;font:italic 21px var(--serif)}.auth-copy{position:relative;z-index:1;margin-left:3vw;margin-bottom:5vh}.eyebrow{font:600 10px var(--sans);letter-spacing:.22em;color:#d1bb98}.auth-copy h1{font:400 clamp(34px,4vw,53px)/1.55 var(--serif);letter-spacing:.04em;margin:23px 0 15px}.auth-copy p{color:#d0c9c8;font-size:14px;letter-spacing:.08em}.auth-ornament{position:relative;z-index:1;display:flex;align-items:center;gap:15px;margin-left:3vw;color:#c8bda9;letter-spacing:.18em;font-size:11px}.auth-ornament span{height:1px;width:56px;background:var(--gold)}.auth-card-wrap{display:grid;place-items:center;padding:36px}.auth-card{width:min(100%,390px)}.card-kicker{font-size:9px;letter-spacing:.23em;font-weight:700;color:#a99479}.auth-card h2{font:500 31px var(--serif);margin:17px 0 9px;letter-spacing:.07em}.muted{color:var(--muted);line-height:1.8}.auth-card>.muted{margin:0 0 31px}.auth-card label,.select-label{display:block;font-size:12px;color:#514d52;margin:20px 0 9px}.auth-card input,.select-label select,.select-label input{width:100%;height:47px;border:1px solid var(--line);background:#fffdfa;padding:0 14px;outline:none;color:var(--ink);border-radius:4px;transition:border .2s}.auth-card input:focus,.select-label select:focus,.select-label input:focus{border-color:var(--gold)}.auth-card input::placeholder{color:#b5afb0}.primary-btn{border:0;border-radius:4px;padding:14px 18px;background:var(--plum);color:#fff9f0;letter-spacing:.08em;transition:background .2s,transform .2s}.primary-btn:hover{background:#40343f;transform:translateY(-1px)}.primary-btn span{float:right;margin-left:24px;color:#d6bd96}.full{width:100%;margin-top:28px;height:50px}.auth-foot{border-top:1px solid var(--line);padding-top:18px;margin-top:36px;text-align:center;color:#9b9594;font-size:11px;letter-spacing:.1em}.form-message{min-height:20px;margin-top:10px;font-size:12px;color:#9a534b}.topbar{height:82px;padding:0 6.5vw;display:flex;justify-content:space-between;align-items:center;background:var(--white);border-bottom:1px solid var(--line)}.wordmark.dark{color:var(--ink);text-decoration:none}.wordmark.dark .mark{color:var(--plum);border-color:#b7a28b}.wordmark.dark small{color:#968a7d}.top-actions{display:flex;gap:24px;align-items:center}.secure-label,.user-pill{font-size:11px;color:#78716e}.secure-label i,.live-tag i{display:inline-block;width:6px;height:6px;background:#91a18a;border-radius:50%;margin-right:7px;vertical-align:1px}.user-pill{border-left:1px solid var(--line);padding-left:22px;color:var(--ink)}.text-btn{border:0;background:none;color:#837a77;font-size:11px}.content-wrap{width:min(1280px,87vw);margin:0 auto}.welcome-row{display:flex;justify-content:space-between;align-items:center;padding:53px 0 40px}.dark-eyebrow{color:#a58b68}.welcome-row h1{font:500 30px var(--serif);letter-spacing:.08em;margin:14px 0 8px}.welcome-row p{color:var(--muted);margin:0;letter-spacing:.03em}.welcome-seal{width:92px;height:92px;border:1px solid #d9cdbd;border-radius:50%;display:grid;place-content:center;text-align:center;color:#a68d6d;position:relative}.welcome-seal:before{content:'';position:absolute;inset:5px;border:1px solid #e8e0d7;border-radius:50%}.welcome-seal span{font:italic 29px var(--serif)}.welcome-seal small{font-size:7px;letter-spacing:.18em;line-height:1.5}.customer-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(280px,.82fr);gap:22px;align-items:start}.panel{background:var(--white);border:1px solid var(--line);border-radius:5px;padding:28px 30px;box-shadow:0 8px 28px rgba(48,38,42,.025)}.section-heading{display:flex;justify-content:space-between;align-items:flex-start}.section-heading h2{font:500 21px var(--serif);letter-spacing:.07em;margin:8px 0 0}.heading-note{font-size:10px;color:#9a8c7f;border:1px solid var(--line);padding:7px 10px;letter-spacing:.12em}.services-grid{display:grid;grid-template-columns:1fr 1fr;gap:13px;margin:23px 0 29px}.service-card{border:1px solid var(--line);padding:17px 16px 15px;position:relative;min-height:127px;border-radius:4px;cursor:pointer;transition:.2s;background:#fffefa}.service-card:hover,.service-card.selected{border-color:#bba989;box-shadow:0 4px 13px rgba(84,68,57,.07)}.service-card.selected:after{content:'✓';position:absolute;right:12px;top:11px;color:#8a806d;font-size:12px}.service-card h3{font:500 16px var(--serif);margin:0 25px 8px 0}.service-card p{font-size:11px;color:#898280;line-height:1.7;margin:0 0 12px}.service-meta{display:flex;gap:11px;color:#a3937f;font-size:10px;letter-spacing:.04em}.service-price{margin-left:auto;color:#554a48;font-weight:600}.booking-form{background:#f7f4ef;padding:21px 19px;border-radius:4px}.booking-form h3{font:500 16px var(--serif);margin:7px 0}.booking-controls{display:grid;grid-template-columns:1.05fr 1fr auto;align-items:end;gap:11px;margin-top:10px}.select-label{margin:0;font-size:10px;color:#807a78}.select-label select,.select-label input{display:block;margin-top:7px;height:42px;font-size:12px}.booking-controls .primary-btn{height:42px;padding:0 17px;font-size:11px;white-space:nowrap}.booking-controls .primary-btn span{margin-left:15px}.side-panel{min-height:280px}.side-panel .section-heading{margin-bottom:21px}.booking-list{display:grid;gap:12px}.booking-item{border-top:1px solid var(--line);padding:14px 0 0}.booking-item:first-child{border-top:0;padding-top:0}.booking-item-head{display:flex;justify-content:space-between;gap:10px;align-items:center}.booking-item h3{font:500 14px var(--serif);margin:0}.booking-item p{font-size:11px;color:#8c8581;margin:8px 0}.status{font-size:9px;letter-spacing:.07em;padding:5px 7px;background:#f0eee9;color:#88785f;border-radius:2px}.status.accepted{background:#edf0e9;color:#61745e}.status.completed{background:#f0edf1;color:#76667b}.status.cancelled{background:#f2e9e7;color:#9d6c62}.mini-btn{border:0;background:none;padding:3px 0;color:#8a7168;font-size:10px}.empty-state{padding:24px 10px;text-align:center;color:#aaa19a;font-size:11px;line-height:1.8}.operator-panel{margin-top:2px}.operator-panel .section-heading{align-items:center;margin-bottom:24px}.operator-panel .muted{font-size:12px;margin:8px 0 0}.live-tag{color:#7d8a78;font-size:10px;letter-spacing:.1em}.operator-bookings{display:grid;gap:10px}.operator-row{display:grid;grid-template-columns:1fr 1.5fr 1.1fr auto;gap:14px;align-items:center;padding:15px 14px;border:1px solid var(--line);border-radius:4px}.operator-customer{font:500 14px var(--serif)}.operator-service{font-size:12px}.operator-time{font-size:11px;color:#817a76}.operator-actions{display:flex;gap:10px}.operator-actions button{font-size:10px;border:1px solid #d8cec2;background:none;color:#706457;padding:7px 10px;border-radius:3px}.operator-actions button:hover{background:#f2eee8}.page-footer{display:flex;justify-content:space-between;padding:32px 2px 27px;color:#a49a91;font-size:10px;letter-spacing:.1em}.toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);background:#39333b;color:#fff9f1;padding:12px 19px;border-radius:4px;box-shadow:0 8px 24px #0002;font-size:12px;z-index:5}@media(max-width:900px){.auth-shell{grid-template-columns:.9fr 1.1fr}.auth-art{padding:30px 5vw}.auth-copy{margin-left:0}.content-wrap{width:92vw}.customer-grid{grid-template-columns:1fr}.side-panel{min-height:auto}.operator-row{grid-template-columns:1fr 1.4fr 1fr}.operator-actions{grid-column:1/-1;justify-content:flex-end}}@media(max-width:650px){.auth-shell{grid-template-columns:1fr}.auth-art{min-height:260px;padding:22px 7vw}.auth-copy{margin:30px 0 10px}.auth-copy h1{font-size:31px;margin:12px 0}.auth-copy p,.auth-ornament{display:none}.auth-card-wrap{padding:37px 8vw 50px}.topbar{height:68px;padding:0 5vw}.secure-label{display:none}.top-actions{gap:15px}.user-pill{padding-left:12px}.content-wrap{width:91vw}.welcome-row{padding:36px 0 28px}.welcome-row h1{font-size:24px}.welcome-seal{width:69px;height:69px}.welcome-seal span{font-size:22px}.panel{padding:22px 18px}.services-grid{grid-template-columns:1fr}.service-card{min-height:unset}.booking-controls{grid-template-columns:1fr 1fr}.booking-controls .primary-btn{grid-column:1/-1}.operator-row{grid-template-columns:1fr 1fr}.operator-service{grid-column:1/-1;grid-row:2}.operator-time{grid-column:1/-1}.operator-actions{grid-column:1/-1}.page-footer{gap:12px;line-height:1.7}}

.booking-controls.hourly-controls{grid-template-columns:1.1fr 1fr .75fr auto}@media(max-width:900px){.booking-controls.hourly-controls{grid-template-columns:1fr 1fr}}
.notification-wrap{position:relative}.notification-trigger{background:none;border:1px solid var(--line);border-radius:4px;padding:8px 12px;color:#74685f;font-size:11px}.notification-count{display:inline-grid;place-items:center;min-width:17px;height:17px;padding:0 4px;margin-left:4px;border-radius:9px;background:#a9685d;color:#fff;font-size:9px}.notification-popover{position:absolute;right:0;top:38px;width:min(350px,88vw);max-height:430px;overflow:auto;background:var(--white);border:1px solid var(--line);border-radius:5px;box-shadow:0 12px 32px #27242a20;z-index:10;padding:12px}.notification-head{display:flex;justify-content:space-between;align-items:center;padding:5px 5px 11px;border-bottom:1px solid var(--line);font:500 14px var(--serif)}#notifications-list{display:grid}.notification-item{display:grid;gap:5px;text-align:left;background:none;border:0;border-bottom:1px solid #eee9e3;padding:12px 6px;color:var(--ink)}.notification-item.unread{background:#faf7f1}.notification-item strong{font:500 12px var(--serif)}.notification-item span{font-size:11px;color:#77706c;line-height:1.5}.notification-item small{font-size:9px;color:#aaa19a}.panel-spaced{margin-top:20px}.service-form{display:grid;grid-template-columns:1.2fr 1.2fr .65fr .65fr;gap:12px;align-items:end;margin:20px 0}.service-form label{display:grid;gap:7px;font-size:10px;color:#77706c}.service-form input,.service-form textarea,.chat-composer textarea,.chat-composer input{width:100%;border:1px solid var(--line);border-radius:4px;background:#fffdfa;padding:11px 12px;color:var(--ink);outline:none;font:12px var(--sans)}.service-form input{height:41px}.service-form textarea{height:41px;resize:vertical}.service-form input:focus,.service-form textarea:focus,.chat-composer textarea:focus,.chat-composer input:focus{border-color:var(--gold)}.service-form label:nth-child(3),.service-form label:nth-child(4){grid-row:2}.service-form label:nth-child(2){grid-column:2;grid-row:1/3}.service-form-actions{grid-column:1/-1;display:flex;gap:9px}.service-form-actions .primary-btn{padding:11px 16px;font-size:11px}.secondary-btn{border:1px solid var(--line);background:transparent;color:#726761;border-radius:4px;padding:10px 14px;font-size:11px}.admin-service-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.admin-service{display:flex;justify-content:space-between;gap:12px;padding:14px;border:1px solid var(--line);border-radius:4px}.admin-service h3{font:500 14px var(--serif);margin:0 0 6px}.admin-service p{font-size:11px;color:#817a76;line-height:1.6;margin:0 0 8px}.admin-service small{font-size:10px;color:#a08e7a}.admin-service-actions{display:flex;gap:5px;align-items:flex-start}.admin-service-actions button{border:1px solid var(--line);border-radius:3px;background:transparent;color:#74685f;padding:6px 8px;font-size:10px}.chat-layout{display:grid;grid-template-columns:210px minmax(0,1fr);border:1px solid var(--line);border-radius:4px;overflow:hidden;margin-top:18px;min-height:360px}.conversation-list{border-right:1px solid var(--line);background:#faf8f4;max-height:510px;overflow:auto}.conversation-item{position:relative;width:100%;display:grid;gap:5px;text-align:left;border:0;border-bottom:1px solid #eee8e0;padding:13px;background:transparent;color:var(--ink)}.conversation-item.active{background:#fffdfa;box-shadow:inset 3px 0 var(--gold)}.conversation-item strong{font:500 12px var(--serif)}.conversation-item span{font-size:10px;color:#928a84;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:160px}.conversation-item i{position:absolute;right:10px;top:11px;display:grid;place-items:center;width:17px;height:17px;border-radius:50%;background:#a9685d;color:white;font-size:9px;font-style:normal}.chat-thread{display:flex;flex-direction:column;min-width:0}.chat-thread-title{padding:13px 15px;border-bottom:1px solid var(--line);font:500 13px var(--serif);color:#645b58}.chat-messages{height:290px;overflow:auto;padding:14px 15px;display:flex;flex-direction:column;gap:12px;background:#fcfaf7}.customer-messages{height:300px;border:1px solid var(--line);border-radius:4px;margin-top:18px}.chat-message{max-width:min(82%,520px);display:grid;gap:4px}.chat-message.mine{align-self:flex-end;text-align:right}.chat-message.theirs{align-self:flex-start}.chat-sender{font-size:9px;color:#9a9189}.chat-bubble{display:inline-block;text-align:left;white-space:pre-wrap;overflow-wrap:anywhere;background:#f0ece5;border-radius:5px 10px 10px 10px;padding:10px 12px;color:#514b49;font-size:12px;line-height:1.65}.chat-message.mine .chat-bubble{background:#eee6dc;border-radius:10px 5px 10px 10px}.chat-message time{font-size:9px;color:#aaa19a}.message-options{display:flex;flex-wrap:wrap;gap:6px;margin-top:5px}.message-options button,.message-choice{border:1px solid #cdbb9e;border-radius:20px;background:#fffdfa;color:#74634b;padding:7px 11px;font-size:10px}.message-options button:hover{background:#f3ecdf}.message-choice.chosen{background:#7f725e;color:#fff;border-color:#7f725e}.choice-result{color:#80745f;font-size:10px}.chat-composer{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;padding:11px;border-top:1px solid var(--line);background:#fffdfa}.chat-composer textarea{grid-column:1/-1;min-height:57px;resize:vertical}.chat-composer input{grid-column:1/-1;height:38px}.chat-composer .primary-btn{grid-column:2;justify-self:end;padding:10px 14px;font-size:10px}.chat-composer .primary-btn span{margin-left:18px}.customer-chat .chat-composer{padding:12px 0 0;border:0;background:transparent}.customer-chat .chat-composer textarea{grid-column:1;grid-row:1/3;min-height:70px}.customer-chat .chat-composer .primary-btn{align-self:end}.operator-chat{margin-bottom:5px}@media(max-width:800px){.service-form{grid-template-columns:1fr 1fr}.service-form label:nth-child(2){grid-column:1/-1;grid-row:auto}.service-form label:nth-child(3),.service-form label:nth-child(4){grid-row:auto}.admin-service-list{grid-template-columns:1fr}.chat-layout{grid-template-columns:1fr}.conversation-list{display:flex;max-height:none;overflow:auto;border-right:0;border-bottom:1px solid var(--line)}.conversation-item{width:145px;min-width:145px}.conversation-item span{max-width:120px}.chat-messages{height:260px}}@media(max-width:600px){.top-actions{gap:9px}.notification-trigger{padding:7px 8px}.notification-popover{right:-65px}.service-form{grid-template-columns:1fr 1fr}.service-form label:first-of-type,.service-form label:nth-child(2),.service-form-actions{grid-column:1/-1}.service-form label:nth-child(2){grid-row:auto}.admin-service{padding:12px}.chat-message{max-width:93%}.customer-chat .chat-composer{grid-template-columns:1fr auto}.customer-chat .chat-composer textarea{grid-column:1/-1;grid-row:auto}.page-footer{flex-wrap:wrap}}

.service-form label:first-of-type{grid-column:1;grid-row:1}.service-form label:nth-of-type(2){grid-column:2;grid-row:1/3}.service-form label:nth-of-type(3){grid-column:3;grid-row:1}.service-form label:nth-of-type(4){grid-column:4;grid-row:1}@media(max-width:800px){.service-form label:first-of-type,.service-form label:nth-of-type(2),.service-form-actions{grid-column:1/-1;grid-row:auto}.service-form label:nth-of-type(3),.service-form label:nth-of-type(4){grid-row:auto}}
.system-notification-btn{width:100%;margin:8px 0 3px;padding:9px 11px;border:1px solid var(--line);background:#faf8f4;color:var(--ink);font:500 11px var(--sans);cursor:pointer}
.system-notification-btn:disabled{cursor:not-allowed;opacity:.65}
.system-notification-help{margin:3px 0 10px;color:#928a84;font-size:10px;line-height:1.5}
.customer-conversation-list{display:flex;gap:8px;margin:10px 0;overflow:auto}
.customer-conversation-list .conversation-item{min-width:210px;width:auto;border:1px solid var(--line);border-radius:4px}
.customer-conversation-list .conversation-item span{max-width:220px}
.customer-chat-title{padding:10px 12px;border-bottom:1px solid var(--line);font-size:12px;color:var(--muted)}
.notification-permission-dialog{width:min(440px,calc(100vw - 32px));border:1px solid var(--line);border-radius:8px;padding:34px 36px 28px;background:var(--white);color:var(--ink);box-shadow:0 24px 80px #1d1b2040;text-align:center}
.notification-permission-dialog::backdrop{background:#211e24a6;backdrop-filter:blur(3px)}
.notification-dialog-mark{display:grid;place-items:center;width:52px;height:52px;margin:0 auto 20px;border:1px solid #cdbb9e;border-radius:50%;color:#9b8060;font:italic 27px var(--serif)}
.notification-permission-dialog h2{margin:10px 0;font:500 25px var(--serif);letter-spacing:.05em}
.notification-permission-dialog p{margin:12px 0 24px;color:#817a76;font-size:12px;line-height:1.8}
.notification-dialog-actions{display:grid;gap:9px}
.notification-dialog-actions .primary-btn{min-height:46px}
.notification-dialog-actions .secondary-btn{border:0;padding:8px;color:#928a84}
@media(max-width:500px){.notification-permission-dialog{padding:29px 23px 22px}}
.conversation-dialog{width:min(1120px,94vw);height:min(780px,88vh);max-width:none;max-height:none;margin:auto;padding:0;border:1px solid var(--line);border-radius:7px;background:var(--white);color:var(--ink);box-shadow:0 24px 90px #17151a66;overflow:hidden}
.conversation-dialog::backdrop{background:#211e24b8;backdrop-filter:blur(3px)}
.conversation-page{display:flex;flex-direction:column;width:100%;height:100%;min-height:0}
.conversation-page-head{height:84px;flex:none;display:flex;align-items:center;justify-content:space-between;padding:0 24px;border-bottom:1px solid var(--line);background:var(--white)}
.conversation-page-head h2{margin:5px 0 0;font:500 20px var(--serif);letter-spacing:.06em}
.conversation-close{width:34px;height:34px;border:1px solid var(--line);border-radius:50%;background:transparent;color:#746c68;font-size:22px;line-height:1}
.conversation-dialog .conversation-layout{flex:1;min-height:0;margin:0;border:0;border-radius:0;grid-template-columns:270px minmax(0,1fr)}
.conversation-dialog .conversation-list{height:100%;max-height:none;overflow:auto}
.conversation-dialog .chat-thread{min-height:0}
.conversation-dialog .chat-messages{height:auto;min-height:0;flex:1}
.conversation-dialog .chat-composer{flex:none}
@media(max-width:800px){.conversation-dialog{width:96vw;height:92vh}.conversation-dialog .conversation-layout{grid-template-columns:1fr}.conversation-dialog .conversation-list{height:106px;min-height:106px;max-height:106px;display:flex;overflow-x:auto;border-right:0;border-bottom:1px solid var(--line)}.conversation-dialog .conversation-item{width:190px;min-width:190px}.conversation-dialog .chat-thread-title{padding:10px 13px}}
@media(max-width:600px){.conversation-dialog{width:100vw;height:100dvh;margin:0;border:0;border-radius:0}.conversation-page-head{height:70px;padding:0 17px}.conversation-dialog .conversation-layout{min-height:0}.conversation-dialog .conversation-list{height:95px;min-height:95px;max-height:95px}.conversation-dialog .conversation-item{width:165px;min-width:165px;padding:10px}.conversation-dialog .chat-messages{padding:12px}.conversation-dialog .chat-composer{padding:9px}.conversation-dialog .chat-composer textarea{min-height:50px}}
.topbar{position:sticky;top:0;z-index:30}
